What currency are your prices in?
The prices are in CAD (Canadian dollars)
Will you price match?
Yes, absolutely. If you find an identical product from another Canadian web site not only we’ll match the price we’ll also give you an additional 5% off. Note that this must be a web site. We do not match email sources’ prices.
Why am I not getting your emails/payment instructions?
Sometimes our emails will go to your SPAM/JUNK folder. If they do, please put our email address on your “safe list”. If you don’t hear from us in 12 hours, email us at [email protected]
Where do you ship?
Canada ONLY. There are no exceptions.
Where do you ship from?
We ship from Canada. No customs involved at all
How do you accept payment?
What is your turnaround time?
Orders ship within 1 business day after clearing payment Monday through Friday. We do not ship on the weekends. If
you place an order on Friday your order and payment must be complete before 4pm EST. If you order on Saturday your order will be shipped Monday morning. If you order on Sunday your order will be shipped Monday morning.